Privacy Policy

1Scope of This Policy

This Privacy Policy applies to information collected through the public STC VeriShield website, general contact forms, quote requests, newsletter or communication preferences, and related online interactions.

Separate notices, disclosures, authorizations, service agreements, portal terms, and applicant-facing documents may apply to information collected through a secure screening workflow.

2Information We Collect

The information collected depends on how you interact with the Site.

• Contact information, such as name, business email, telephone number, company, title, and mailing address.
• Inquiry information, such as requested service, industry, locations, expected volume, project details, and message content.
• Technical information, such as device type, browser, operating system, approximate location, referring page, pages viewed, and interaction timestamps.
• Communication records, such as email messages, support requests, call notes, and form submissions.
• Account or portal information submitted through an approved secure system.

3Screening and Applicant Information

When STC VeriShield supports an authorized screening request, information may be collected from the applicant, client, public sources, verification sources, laboratories, motor-vehicle agencies, courts, registries, filing offices, service providers, and other authorized sources.

The categories involved depend on the selected service and may include identity information, address history, employment and education information, licensing information, driving history, criminal and civil public records, bankruptcy information, judgment and lien information, registry results, testing status, and related documentation.

4How Information Is Used

• Respond to inquiries and provide requested information.
• Establish and administer client relationships.
• Coordinate authorized screening, verification, testing, and compliance-support services.
• Operate, secure, maintain, troubleshoot, and improve the Site and portal.
• Prevent misuse, fraud, unauthorized access, and security incidents.
• Maintain business, audit, compliance, dispute, and service records.
• Comply with applicable law, legal process, and contractual duties.

5How Information May Be Shared

Information may be shared only as reasonably necessary for the disclosed purpose, approved service, legal requirement, or business operation.

• With authorized clients, applicants, and designated representatives.
• With courts, agencies, laboratories, verification sources, registries, filing offices, and service providers involved in the selected service.
• With hosting, security, email, analytics, portal, support, and professional-service providers.
• With government authorities, regulators, courts, or law-enforcement agencies when required or permitted.
• In connection with a merger, acquisition, financing, reorganization, sale, or transfer of business assets, subject to appropriate safeguards.

6Cookies and Similar Technologies

The Site may use essential, functional, performance, analytics, security, and preference technologies. The categories and providers depend on the current WordPress, hosting, form, analytics, portal, and embedded-content configuration.

Review the Cookie Policy for additional information.

7Retention and Disposal

Information is retained for the period reasonably necessary to fulfill the purpose for which it was collected, administer services, maintain records, resolve disputes, enforce agreements, satisfy legal requirements, and protect the Site and business.

Retention periods may differ by information category, client agreement, service, jurisdiction, and legal requirement.

8Information Security

STC VeriShield uses administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

No internet transmission, email system, website, database, or storage method can be guaranteed completely secure.

9Choices and Privacy Rights

Depending on the location, relationship, and applicable law, a person may have rights concerning access, correction, deletion, restriction, portability, objection, or certain processing choices.

Requests may be submitted through the Contact & Privacy Rights page.

10Children’s Privacy

The public Site is intended for business and employment-related users and is not directed to children under 13. STC VeriShield does not knowingly use the public Site to collect personal information from a child under 13.

11Third-Party Sites and Services

The Site may link to the client portal, STC Safety, public agencies, service providers, and other third-party resources. Their privacy and security practices are governed by their own policies and terms.

12Policy Changes

This Policy may be updated to reflect changes in services, technology, business practices, legal requirements, or risk controls. The updated date will be revised when changes are posted.

13Contact Information

Questions or requests concerning this Privacy Policy may be directed to STC VeriShield.